Micro MSP Services

Small organizations face a difficult choice: hire expensive full-time IT staff, rely on break-fix support that leaves you vulnerable, or sign contracts with large MSPs that treat you as an afterthought. There's a better way.

My Micro MSP services provide proactive, fully managed IT scaled for organizations with 5 to 75 employees. You get dedicated attention from someone who actually knows your environment, without paying for capacity you don't need.

Why Charter Schools Choose Hartkraft

Having worked directly in public education as both a technology director and a tech support specialist, I understand the unique challenges charter schools face. You're held to the same compliance standards as large districts but operate with a fraction of the resources. Your staff wears multiple hats, and technology issues can't wait for a ticket queue.

I've supported educational environments where reliability isn't optional. A network outage means hundreds of students can't access their learning materials. FERPA compliance isn't negotiable. Teachers need responsive support that understands their classroom realities. My background includes implementing student information systems, managing 1:1 device programs, and ensuring the infrastructure that modern education depends on just works.

Charter schools benefit from my understanding of education-specific systems like SIS platforms, LMS integrations, E-Rate compliance, and CIPA filtering requirements. None of that is jargon I picked up for the sales call.

Small Business IT That Scales With You

Growing businesses need technology partners who can grow with them. I've helped organizations scale from startup to hundreds of employees, so I understand what infrastructure decisions today will support (or constrain) your growth tomorrow.

My approach focuses on building sustainable, documented systems rather than creating dependency. You'll always have clear documentation of your environment, transparent processes, and the knowledge that your systems can be supported by others if needed. That's not just good practice. It's respect for your business.

Every Micro MSP agreement includes backup support arrangements with other proven IT professionals in the Denver metro area. You're never left without coverage for vacations, emergencies, or situations that need more hands on deck.

Phone Systems

Phones are still part of running a school or a small business, and overpaying a hosted vendor for features you don't use is a tax I'd rather you not pay. I deploy and support open-source phone systems built on Asterisk and FreePBX, sized for small organizations that need reliable internal extensions, voicemail, IVR menus, and SIP trunking without a per-seat subscription that grows with your headcount.

That includes everything from greenfield installs to taking over an existing FreePBX server that's been quietly running on a closet PC for a decade. I'll document it, secure it, back it up, and treat it like the production system it is.